Frequently Asked Questions

Who is Budget Right?

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Budget Right Handyman is Chicagoland's comprehensive home improvement company. We take on numerous projects, big and small, and have a crew of highly-qualified professionals that have a wide range of specializations. Our streamlined booking system takes away the hassle of back-and-forth scheduling. We recognize that home improvement projects are not one-size-fits-all; that is why when you call we connect you with one of our experienced professionals to talk about the specifics of your home improvement needs before you book with us. We schedule appointments at your convenience and give you an upfront estimate of the time and cost of your project. On the day of your booking, one of our trusted professionals will show up at your house on time with all the necessary tools. You only pay when we are finished with the project and you are satisfied with our work.

Why chose Budget Right?

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  • Dual insurance on every job: Budget Right carries $2 million in liability insurance and our technicians carry an additional $1 million in liability insurance
  • Fully licensed tradesmen who are background checked and go through a rigorous vetting process before being sent out to you
  • Dedicated project managers available to talk to you throughout the booking process and if any questions arise
  • 1 year warranty on labor 
  • Over 2700 reviews on Angie’s List 
  • Angie's List Super Service Award winner—winning in 29 different categories last year
  • "A" Rating by the Better Business Bureau
  • Best of Houzz Award Winner
  • EPA Lead Certified
  • 100% satisfaction guarantee on all of our work

What types of services can I request?

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We specialize in general home improvement, electrical, plumbing, painting, custom wood fabrication, and exterior home renovation projects. All of our specialists are licensed contractors and are highly skilled in many areas. We do not do roofing, second-story exterior work, service HVAC systems or do work that requires an electrical or plumbing permit. Chances are if you have a home improvement project in mind, we can match you with an industry professional to work with you.

How long does it take to get an appointment?

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On average, we schedule 3 to 5 days in advance. For larger jobs, we may need more notice and for smaller jobs we may be able to fit you in earlier.

How do I schedule an appointment?

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You can schedule an appointment through our online platform, or by reaching out to us via call or text at 1.877.507.2126.

Who are your technicians?

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All of our technicians are licensed contractors and have multiple years of experience before working with us. Additionally, they go through our rigorous vetting and assessment process before being sent out to you. Budget Right Handyman provides $2 million insurance on each job, and all of our technicians carry an additional $1 million dollars of liability insurance. Our work is 100% labor guaranteed for one year. We specialize in home improvement, electrical, plumbing, painting, custom wood fabrication, child-proofing, junk removal, appliance installation, and exterior home renovation.

Is my estimated price accurate?

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We pride ourselves on transparent and upfront pricing. To ensure customer satisfaction, we always strive to safe side our estimates and come in under budget. However, very occasionally unforeseen circumstances can change the work scope and make the final payment higher than the original estimate. If this occurs, one of our professionals will be able to asses the additional cost once they are on-site and update you with the estimated cost of your project

What should I expect on the day of service?

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On the day of service one of our home improvement professionals will come out to your house at the scheduled start time. If they are running late, we will notify you. Your professional will treat you and your home with respect while they complete the project and clean up the area they are working in after themselves. When the project is complete, they will invoice you for the completed work. We are always available via phone or text during the whole process if any questions should arise.

What is your billing process?

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Payments are due at the time of service. We accept personal checks, Mastercard, American Express, Visa, Discover and most debit cards with Mastercard/Visa logo. Please make all checks payable to Budget Right Handyman.

What is your service area?

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Our main office located in downtown Chicago and we service all of Cook, DuPage, Will, and Lake Counties in Illinois. We will be expanding our services to Northwest Indiana and Southwest Michigan in mid 2017.

Cancellation Policy

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We require a 24 cancellation notice to avoid being charged the full amount of the original estimate.

Customer Care

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Happy customers are the foundation of our success. Unfortunately, sometimes our customer's experiences are less than exceptional. In order to better serve you, if you have had an issue with billing or the quality of our work, we ask that you to please fill out our Customer Care Survey here. Our quality assurance team will review your ticket and we promise to get back to you within 24 hours (during regular business hours).

We take all customer service issues seriously. As a reminder, all of our work is 100% satisfaction guaranteed, labor warrantied for one year, and insured up to $2 million. If you have any additional questions, you can reach out to us at 1.877.507.2126 or at office@brh.io.

Still have a question?

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